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System Support
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This qualification provides a foundational pathway into the field of Computer Science and Information Technology, with a specialized focus on Systems Support. It equips learners with fundamental knowledge and practical skills essential for further academic study in Systems Support at higher education levels. By blending theoretical concepts with hands-on application, the program ensures that learners develop core competencies in IT systems, troubleshooting, and technical support. Serving as a critical stepping stone, it prepares individuals for advanced learning while fostering the problem-solving abilities and technical proficiency needed to excel in the evolving digital landscape.
This qualification develops technically proficient support specialists capable of troubleshooting, maintaining, and optimizing end-user computing systems in business environments. To build these critical competencies, the program's technical support module covers:
This qualification equips learners with essential technical support competencies, enabling them to communicate effectively with IT teams and end-users, understand computer systems and business technology applications, and apply structured problem-solving techniques in technical environments. Gaining fundamental knowledge of computer technology principles while learning to safely select and use technical equipment.
System Support
System Development
