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Technical Support
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This qualification offers a structured framework designed to equip learners with essential End User Computing (EUC) skills, enabling them to become proficient and effective in their respective fields. It combines foundational theoretical knowledge with practical application, ensuring that learners not only understand key EUC concepts but also develop the hands-on competencies needed to excel in modern workplaces.
Ultimately, this program aims to create capable, confident, and productive workers who can contribute meaningfully to their chosen industries. To achieve this, learners will engage with a carefully designed curriculum covering essential End User Computing (EUC) competencies. Below are the key modules included in the qualification:
This qualification equips learners with essential End User Computing (EUC) skills, enabling them to communicate effectively with IT teams and system users, understand various computer systems and their business applications, and apply problem-solving techniques in technical environments. They will gain foundational knowledge in computer technology and programming principles, collaborate effectively in development teams, and complete supervised practical tasks to demonstrate their understanding of core programming concepts. By mastering these competencies, graduates become confident, skilled professionals ready to contribute to the modern digital workplace.